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Are you listening, or are you just hearing? (Part 2)
Are you listening, or are you just hearing? (Part 2) We have all been in THAT situation: A friend complains about a romantic partner, a colleague complains about a work group, a family member complains about a terrible day—and we hear these tales and want to help by fixing. For those of you that have ever attempted to “fix” by starting with “what you should have done was…” or, “what I would have done is…” chances are, you probably made the situation worse. The reason being: w
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Managers: Bringing the Brightness
Bringing the Brightness as a Manager: The weather in NYC is dreary today, and the first thought on most people’s mind probably isn’t about being cheery and bright. Sometimes the weather can have a big impact on how we feel which can, in turn, affect how we behave in the workplace. Employees look towards supervisors to set the tone for the workplace. If the supervisor isn’t happy, employees notice and can spend the day on edge--not a good setting for a workplace. There are a f
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