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Are you listening, or are you just hearing? (Part 2)
Are you listening, or are you just hearing? (Part 2) We have all been in THAT situation: A friend complains about a romantic partner, a colleague complains about a work group, a family member complains about a terrible day—and we hear these tales and want to help by fixing. For those of you that have ever attempted to “fix” by starting with “what you should have done was…” or, “what I would have done is…” chances are, you probably made the situation worse. The reason being: w
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Are you listening, or are you just hearing? (Part 1)
Are you listening or are you just hearing? One of the savviest skills that a professional can hone is the ability to listen. I know what you’re thinking: “I spend my entire day listening! Listening to my boss talk at work, listening to my colleagues chat about their projects, listening to clients….all I do is listen!” While you may spend entire days doing those tasks, the truth is, you’re probably spending quite a bit of time hearing, rather than listening. Listening is a com
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